Operate like a top-tier brand
—without adding headcount.
We run your Community, Social, Video, and Customer Care end-to-end with SLAs, privacy, and weekly reporting. Built for international teams.
*Internal averages; replace with your latest numbers.
Specialist teams. Standardized playbooks. Measurable outcomes.
Discord Management
- •Full server build or revamp (architecture, roles, permissions)
- •Weekly games & events, anti-spam/anti-raid, daily moderation
- •Tickets, advanced bot workflows, analytics dashboards
- •Community growth loops & engagement playbooks
Social Media Management
- •Multi-platform coverage (X/IG/LinkedIn/YouTube/Discord)
- •Daily banners + news creatives, weekly newsletter, 1 blog/week
- •Tweets & threads; scheduling & posting; comment moderation
- •Reels/Shorts as an addon
Video Editing
- •1 dedicated editor · 1 reel daily · 4 long videos/month
- •Script & storyboard assistance · stock & music licensing
- •Multi-format delivery · all raw/project files · privacy-first
- •Unlimited revisions (within reason)
Customer Care Service
- •Live chat, email, Discord tickets, and social DMs
- •8 hours/day, 6 days/week (24/7 optional)
- •Macros, KB/FAQ setup, agent training, QA reviews
- •First-response SLA and resolution targets
Need everything in one place?See our All-Inclusive plan
What you can expect in the first 60–90 days
Community Lift
+40–60% weekly active users; spam down 80–90% (with anti-raid + mod SOPs).
Content Consistency
Daily creative pipeline, weekly newsletters, and on-brand threads.
Video Velocity
1 reel/day shipped; 4 long-form/month with storyboard support.
Customer Delight
<3 min average first response (live hours) and >95% CSAT.
Ranges are indicative; outcomes vary by niche, audience size, and baseline.
Operational Excellence
Daily shipping, weekly reporting, strict SLAs, and QA reviews.
Security & Privacy
Least-privilege access, audited handovers, credential vaulting, NDAs.
Strategic Depth
Dedicated manager, quarterly planning, experiments and growth sprints.
Simple subscriptions. Cancel anytime. Fast ramp available.
Discord Management
- ✦Server build/revamp, weekly games & events
- ✦Daily moderation, anti-raid, ticket workflows
- ✦Advanced bots, analytics & weekly reporting
Social Media Management
- ✦Multi-platform calendar & execution
- ✦Daily banners + news banners; 1 blog/week
- ✦Tweets & threads, scheduling, comment management
- ✦Addon: Reels/Shorts (+$299/mo)
Video Editing
- ✦1 dedicated editor, 1 reel/day
- ✦4 long videos/month, script & storyboard assist
- ✦Stock/music licensing, multi-format, privacy-first
- ✦Unlimited revisions (within reason), all raw files
Customer Care
- ✦Live chat, email, Discord tickets, social DMs
- ✦8 hrs/day, 6 days/week (24/7 option)
- ✦KB/FAQ setup, agent training, ticket macros
- ✦First-response SLA, QA & weekly reports
All-Inclusive
- ✦Complete Discord Management
- ✦Full Social Media Management
- ✦Professional Video Editing
- ✦24/7 Customer Care option available
- ✦Dedicated Account Manager, priority support
- ✦Custom strategy, monthly performance reviews
- ✦Advanced analytics dashboard
Add-ons & Extensions
24/7 coverage +$799/mo · Weekend coverage +$199/mo · Extra long-form video +$250/video · Reels/Shorts addon +$299/mo
Operational Excellence
Daily shipping, weekly reporting, strict SLAs, and QA reviews.
Security & Privacy
Least-privilege access, audited handovers, credential vaulting, NDAs.
Strategic Depth
Dedicated manager, quarterly planning, experiments and growth sprints.
How we onboard and deliver
From discovery to optimization—our proven 5-step process gets you running fast.
Discover
(Days 0–2)
Goals, tone, systems, access. Define KPIs and success benchmarks.
Design
(Days 3–7)
Playbooks, calendars, server architecture, ticket macros, content & video queues.
Deploy
(Week 2)
Go-live: moderation, posting cadences, editor workflows, support coverage, dashboards.
Operate
(Ongoing)
Daily execution, rapid feedback, iterative improvements.
Optimize
(Weekly/Monthly)
Reports, experiments, A/Bs, growth loops, quarterly strategy reviews.
Fast Ramp
Live in 7-10 days with 72hr fast-track available
Weekly Reports
Detailed analytics, KPIs, and optimization insights
Continuous Optimization
Data-driven improvements and quarterly strategy reviews
Case Studies
Blueberry Funded
100+ influencer giveaways executed at zero fees (prize-only) with full compliance and repeatable SOPs.
TheTrustedProp
X followers: 3K → 40K in ~12 months (+1,233%). 250+ giveaways with anti-bot checks and measurable retention.
FundedNation
Fully managed operations with ≈30s average first response during live hours across all channels.
Technology & Integrations
Discord · Zendesk/Freshdesk/Intercom · Tidio · Slack bridges · Notion/ClickUp/Jira ·
Frame.io/Premiere/Resolve · Figma · GA4 & Search Console · Meta/YouTube/Twitter tools · Zapier/Make
We can adopt your stack or provision ours. You own your data.
Security, Privacy & Compliance
NDA standard; DPA available on request
Access control: least-privilege, role-based, revocation SOPs
Credential management via enterprise vaults
Audit logs for handovers and admin actions
Data retention & removal SLAs; GDPR-ready processes
"They operate like an in-house team—without the overhead. Our community finally moves."
CMO, US FinTech
"Daily output, zero drama, airtight privacy. Exactly what we needed."
Founder, Education Brand (UK)
"Support metrics turned around within weeks. CSAT 98% and rising."
Head of Ops, SaaS (EU)
FAQ
Do you work under NDAs?
Yes—NDA is standard. We also support DPAs and vendor onboarding.
What time zones do you cover?
US, EU, and APAC with staggered shifts. 24/7 is available as an add-on or within All-Inclusive.
How fast can you start?
Typical ramp is 7–10 days. Fast-track (72 hours) available for urgent launches.
Who owns the assets and data?
You do. We build in your environment or provision ours and hand off with audited exports.
What's "unlimited revisions (within reason)"?
We iterate quickly within the agreed scope and timelines to hit your creative goals.
Can you work with our existing moderators/editors/agents?
Yes. We can augment, lead, or fully own the function.
Ready to run at enterprise speed?
Book a 15-minute consult and get a tailored plan + timeline for your brand.