Join Skillset Squad
We run Community, Social, Video, and Customer Care for international brands—fast, secure, and data-driven. We onboard limited clients to protect quality (currently serving 10 active clients), and we hire the same way: small, elite, accountable.
Location
Navi Mumbai (Hybrid) or Remote (IST-friendly)
Language
Professional English (Hindi a plus)
Subject: Role – Full Name – Location
Attach your CV, portfolio links, and the screening task listed for that role.
Open Roles
Digital Marketer
1 position
You'll own: performance funnels across Meta/Google/X/YouTube; attribution; experimentation.
Responsibilities
- ✦Plan & run paid campaigns (acquisition, retargeting, lead-gen) across Meta, Google, YouTube, X.
- ✦Build landing pages & CRO tests (forms, checkout, calendars).
- ✦Set up analytics: GA4, Search Console, pixels, UTM standards, dashboards.
- ✦Create weekly growth experiments; report on CAC, ROAS, LTV signals.
- ✦Coordinate with creative/video for ads & hooks; ensure compliance (ads policies).
- ✦Spin up email/SMS drips for captured leads; A/B test copy & offers.
Requirements
- ✦3–5 years in paid growth/performance; hands-on budgets.
- ✦Strong GA4, Tag Manager, Looker/Data Studio.
- ✦Solid copy instincts; can brief creative clearly.
- ✦Comfortable with spreadsheets (cohorts, CAC payback).
KPIs
CAC/ROAS, CTR/CPA, landing-page CVR, pipeline created, MQL→SQL rate.
Screening task (max 60 min):
Given a $10k/mo budget for a Discord-led brand, propose a 30-day plan with channels, split, KPIs, sample ad hooks, and one CRO test.
Influencer / Creator
2 positions
You'll own: on-camera presence and creator output for brand channels.
Responsibilities
- ✦Appear on camera for daily Reels/Shorts; host quick interviews & giveaways.
- ✦Write hooks & scripts; collaborate on thumbnails & titles.
- ✦Go live weekly; engage comments; drive email/Discord joins.
- ✦Track content KPIs; iterate formats quickly.
Requirements
- ✦Confident on camera; clean audio/video setup.
- ✦Strong social instincts (YouTube Shorts, IG Reels, X video).
- ✦Portfolio of short-form content with above-average retention.
KPIs
Views, average view duration, watch-through %, CTR to landing/Discord, follower growth.
Screening task (max 45 min):
Record two 30–45s vertical videos: (1) educational tip, (2) giveaway CTA. Include your hook and caption text.
Content Writer
1 position
You'll own: short-form copy across banners, emails, tweets/threads, scripts.
Responsibilities
- ✦Draft daily banners, news bites, tweets/threads, and email blurbs.
- ✦Convert briefs into scripts for short videos; maintain brand voice.
- ✦Coordinate with designers/editors for assets & on-time delivery.
- ✦Maintain content calendar and approvals.
Requirements
- ✦2–4 years in digital copy; tight grammar & speed.
- ✦Understand hooks, outcomes, and CTAs for global audiences.
- ✦Basic SEO & analytics literacy.
KPIs
Output quality/velocity, CTR, newsletter open/click rates, engagement rate.
Screening task (max 45 min):
Write one email (120–150 words) and one thread (6–8 tweets) to promote a giveaway + Discord join.
Senior Blog Writer (SEO)
1 position
You'll own: long-form editorial that ranks & converts.
Responsibilities
- ✦Own editorial calendar; brief outlines; deliver 1–2 premium posts/week.
- ✦Perform keyword research, competitor analysis, internal linking.
- ✦Align with design for visuals/charts; embed data & citations.
- ✦Build topical authority and E-E-A-T signals.
Requirements
- ✦4–6 years long-form content; proven rankings (send examples).
- ✦On-page SEO expert; schema basics; Surfer/Frase/ClearScope familiarity.
- ✦Comfortable interviewing SMEs; strong fact-checking.
KPIs
Organic sessions, rankings for target terms, assisted conversions, dwell time.
Screening task (max 60–90 min):
Share a 2-page outline + first 300 words for "Discord Community Playbook: From 0 to 10k WAU".
Off-Page SEO Manager
1 position
You'll own: digital PR, link acquisition, and brand mentions (quality > quantity).
Responsibilities
- ✦Build & run white-hat link programs (digital PR, resources, broken link outreach).
- ✦HARO/Qwoted pitching; partner placements; publications outreach.
- ✦Manage anchor text distribution and link velocity; avoid toxic links.
- ✦Track impact on rankings & organic growth; coordinate with content team.
Requirements
- ✦3–5 years off-page SEO; portfolio of earned links (DR/Traffic).
- ✦Strong outreach copy, list building, and CRM hygiene.
- ✦Comfortable disavow & risk management.
KPIs
Referring domains quality/velocity, rankings lift, organic sessions, DR/AS growth.
Screening task (max 60 min):
Pick a Skillset Squad topic and draft 5 digital PR angles + a sample pitch email + 10 target publications.
Social Media Manager
1 position
You'll own: multi-platform calendars, publishing, engagement, and reporting.
Responsibilities
- ✦Plan monthly calendars for X/IG/LI/YT/Discord; publish & engage daily.
- ✦Work with designers/editors; enforce brand voice & visual standards.
- ✦Social listening; community replies; escalate risk promptly.
- ✦Weekly dashboards; experiment with formats.
Requirements
- ✦3–5 years SMM; tools like Buffer/Later/Hootsuite, native analytics.
- ✦Strong copy discipline; light design sense a plus (Figma/Canva).
- ✦Experience with international audiences & time zones.
KPIs
ER%, follower growth quality, link clicks, social-to-lead conversion.
Screening task (max 60 min):
Create a 7-day calendar (post copy + visual notes) for a new product launch across X/IG/LI.
Risk Manager
1 position
You'll own: brand safety, policy compliance, giveaways integrity, and operational risk.
Responsibilities
- ✦Draft & enforce Risk/Compliance SOPs (platform rules, ad policies, giveaway laws).
- ✦Run pre-flight checks for campaigns; maintain an incident register.
- ✦Monitor communities for fraud/scams/raids; coordinate mod actions.
- ✦Conduct vendor risk reviews; manage access control audits with IT.
- ✦Lead post-incident reviews; train teams quarterly.
Requirements
- ✦4–7 years in risk/compliance, trust & safety, or community ops.
- ✦Strong grasp of platform policies (Discord/Meta/X/YT) & ad disclosures.
- ✦Evidence of incident response & remediation.
KPIs
Number/severity of incidents, time-to-contain, training completion, audit pass rate.
Screening task (max 60 min):
Given a giveaway + influencer plan, list 10 risks and your control measures; attach a 1-page incident response flow.
Customer Care Agent
2 positions
You'll own: real-time support across chat, email, Discord tickets, social DMs.
Responsibilities
- ✦Handle inbound tickets/chats with empathy & accuracy; follow macros.
- ✦Document issues; escalate to tech/ops; close the loop with users.
- ✦Update KB/FAQ suggestions from repeated queries.
- ✦Hit SLAs for first response & resolution; maintain CSAT.
Requirements
- ✦1–3 years support; excellent written English; calm under pressure.
- ✦Familiar with Zendesk/Freshdesk/Intercom/Tidio; Discord ticket bots.
- ✦Typing speed & multitasking; shift flexibility (incl. weekends, rota).
KPIs
First response time, CSAT, AHT, resolution time, QA score, reopen rate.
Screening task (max 30 min):
Write 3 replies: (1) refund request, (2) login failure, (3) abusive user on Discord—short, professional, calming.
Customer Sales Agent (Calling & Sales)
2 positions
You'll own: inbound/outbound calls, discovery, demos scheduling, and pipeline growth.
Responsibilities
- ✦Call/WhatsApp/email inbound leads within SLA; qualify using BANT.
- ✦Run discovery, offer the right package, and close or book consults.
- ✦Maintain spotless CRM hygiene; daily follow-ups; objection handling.
- ✦Work with marketing on call scripts and proof points; relay feedback loops.
Requirements
- ✦2–4 years inside sales/SDR/AE; neutral accent; confident on phone.
- ✦CRM experience (HubSpot/Pipedrive/Zoho); disciplined follow-ups.
- ✦High energy, target-oriented, ethical selling.
KPIs
Contact rate, set-meeting rate, show rate, close rate, revenue won, cycle time.
Screening task (max 30 min):
Record a 60–90s voice note doing a discovery call opener + 2 objection handles ("too expensive", "send details").
What We Offer
- •Competitive salary + performance incentives
- •Growth paths & training budget
- •Modern tool stack (Discord, Zendesk/Freshdesk, Intercom, GA4, Frame.io, Adobe, Notion/ClickUp)
- •Privacy-first workflows, NDAs, and serious ops
- •Flexible shifts (we serve US/EU/APAC)
How We Hire (fast)
Skills Interview
30-min skills interview (live task for some roles)
Culture Round
Culture/ops round (problem-solving & ownership)
Start
Offer + 2-week trial milestone (paid)
Equal Opportunity
We're an equal opportunity employer. We value skill, ownership, and outcomes. If you're great at what you do, we want you—period.